RES/LES/SIM/E7 - How to configure a WindowsCE based workstation using CAL. WS4/WS4lx/WS5/WS5a

All Micros POS workstations come preloaded with the Micros CAL software.
The CAL instructions are the same regardless of what version of POS you are running whether it be RES 3700, LES 9700, Simphony or E7.

Step 1) This is not a necessary step but i recommend it anyway. We want to wipe any traces of previous installations off the workstation. Skip this step if you have information and files on the workstation you want to retain.

On all WS4, WS4LX, WS5 and WS5a workstations there are two drives called CF and DOC. To access these open the "My Device" or "My Computer" folder which is on the Desktop of your workstation.

The DOC is a storage space on the workstation which is not on the Compact Flash card.
In the DOC drive you will have a folder called Utilities and inside this folder there is an executable called WCF.exe. This executable is basically used to reset the workstation back to factory settings.

Once launched you will be given three options:
- Clear Registry Settings
- Erase Compact Flash
- Format Compact Flash

All options are self explanatory. One note however Format Compact Flash automatically performs option 1&2 as well as formatting the flash.
I recommend selecting option 1&2. Once any of the options are selected you will be asked to confirm and then the workstation shuts down. You will need to press the power button to turn it back on.
When the workstation turns back on it will automatically start searching for your micros server.

 Step 2) If you have performed step 1 skip this step.

Press the Windows Start button -> Programs -> CAL -> Reconfigure CAL.

When you select this you will see a program popup which a blue progression bar. This program is searching for your micros server. See below image.
Step 3) Once the search is complete you will be displayed a list of your available Micros Servers.
See below image.

You will likely be returned only one server but im using a test system which has lots of servers as you can see.
In the "Available Servers" section you will have two columns. Server Name and Pos Type. I have greyed out my server names. From this list select your server and you will see the Server Name, Server IP and Pos Type fields will be automatically populated.

You also have an option called "CAL Enabled". Make sure this box is ticked.

If no server is found make sure your network cable is securely plugged in and that the micros server is running.

Step 4) Select Next. You will be displayed a list of available workstations. See below Image.


I have cleared the fields in the above image.

In the "Available Workstation List" you should have all of your workstations listed.
Select the workstation you wish to configure. When you select the workstation name all of the information fields will automatically populate. Once done select SAVE and the installation will begin.

The workstation will likely reboot multiple times during the install but will eventually complete.

NOTE: If you reach this step and the workstation list is blank you have two options:
1) Go to your micros server and find the workstation detail and enter them manually. Will will likely have to connect a USB keyboard to do this.
2) Save anyway and it will install the software without linking it to any particular workstation. Go to the micros server and restart the "Micros CAL Service" from services.msc and repeat steps 2 and 3.
3) You did not select "CAL Enabled" resulting in no workstations displayed in which case see option 2.

And your done.

If you wish to learn how to install LES 9700 Winstation or SAR Client on a Desktop PC click here.
If you wish to learn how to install RES on a Desktop PC click here.

40 comments:

  1. Excellent, but not related to my problem.

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  2. Do you know how to install micros cal on a windows CE mobile device (running windows ce version 6.0)?

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  3. Hi Jeffery, what is the Make and model of the device?

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  4. DT Research 430. I know it isn't officially supported, but I like it and want to use it with RES 4.

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  5. Hi..
    I've installed RS4 Client on a desktop. Everything went smooth and the client installed successfully.
    The problem is the went i start the startres, i cannot see any cursor but i when i click right button, i can see the optional right-button menu.

    How do I enable the cursor?

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    1. This comment has been removed by the author.

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  6. This comment has been removed by the author.

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  7. There is a registry entry for this. HKLM\Software\Micros\3700\Ops. There is a DWORD value CursorOn. Change to 1 to show cursor.

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  8. This comment has been removed by the author.

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  9. What kind of cable do I need to connect the Workstation to server? Straight though, Cross over?

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  10. We just were given a 2 terminal micros w4 system. When I turn it on and try to run the software, errors come up. I am thinking the software is uninstalled or something. Is there any way to get software only and load it on this system?

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  11. does the wcf.exe work on kds ? or how to format a kds ?

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    Replies
    1. DT 166 KDS controller , u can go to control panel , save setting and select factory format option

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  12. Anyone know how to gain access to administrative account , we recently had to fire the manager and locked us out of the system Micros 9700 v.3 tried tech support with no real help.

    any leads appreciated thanks

    hp hpbaja@yahoo.com

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    Replies
    1. in windows users change the password of m9700 user and use it

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  13. This comment has been removed by the author.

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  14. This comment has been removed by the author.

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  15. Hi, I just have done the step 1, but when MICROS CAL Busy Is running, "Obtaining List of Available Servers...". and shows the Window but no servers??, Please anyone can help .

    -I Have Micros 3700 POS
    -The node network is oK.
    -All the others Workstations are ok.

    NOTE: with Static IP on the workstation, this can PING to server, and Server to the Workstation, and again run "Reconfigure CAL", and the same, no detects any Server.

    Thanks.

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  16. Hi mr micros blog, i have a strange problem with my pos the touchscreen dont launch automaticaly with the system but when i start the elo calibration, the touchscreen work and i can finish normaly the calibration process, and when a reboot the pos, the problem reappear.
    model of post : micros ws4 LX and windows embedded CE 6.0

    Thk ^^

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  17. I need to reset my Micros Workstation 4 LX product code 400714-001 to Zero in everything except the Menu.
    If anyone can help please email me lafortyaw@gmail.com and or call me at 904-403-7782. Please call today or tomorrow between 4-10 PM EST.
    Thanks,

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  18. We were experimenting in demo mode (haven't got access code yet for full system launch - 'till' bought yesterday) and changed language to english from french - live in france - now the e7 software program won't load quoting language files as error. more than 24 hours and micros haven't phoned back after logging fault - should i do the above reset?

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  19. Hello I am trying to add a older WS4 in addition to the rest of my WS5's. I have reconfigured my older workstation but when it reboots the application starter gets stuck on "Wait For MD Hosts File". What do I do to complete configuring this workstation so it works with the rest of my POS system?

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  20. Greeting,
    thank you for the block... I bought a new terminal and trying to make operational i put the ol cf on the new device 9700 but when i try to find Cal on the start button it doesnt show it

    fyi i did all the steps mentioned above...

    any help thank you

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  21. Trying to CAL ws5a and on select WS ID window get UWSCALRESERVED as only option. Have restarted cal service and server with no change. Do not get product drop down either.

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  22. Hello, My WS5 is not booting up. I got a message that vgaoem.fon is missing or corrupt. I tried to do a factory reset but not success. The same message return after the WS reboot and didn't enter the reset process. I do not have a Windoes CE disk i don't know if i can repair it even if i have the CD. So, I found WS4 on ebay under 50 dollars. Please let me know if i can put this WS4 to replace WS5. In the POS configuration under network node it said workstation type is WS4. I just realized that there is a similar post by heat ultra lounge. But this is replace the existing machine and using the same license.

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  23. Hello, My WS5 is not booting up. I got a message that vgaoem.fon is missing or corrupt. I tried to do a factory reset but not success. The same message return after the WS reboot and didn't enter the reset process. I do not have a Windoes CE disk i don't know if i can repair it even if i have the CD. So, I found WS4 on ebay under 50 dollars. Please let me know if i can put this WS4 to replace WS5. In the POS configuration under network node it said workstation type is WS4. I just realized that there is a similar post by heat ultra lounge. But this is replace the existing machine and using the same license.

    ReplyDelete
  24. Which CAL packages do I need to push down to my KDS controller terminal? Assume the terminal has been completely wiped and I need to re-cal it to get it back to being our KDS controller.

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  25. Hello I have a Micros ws6 and windows will not load. I keep getting the error message that there are missing or corrupt I am able to get to recovery but recovery is not working

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  26. Hi - my integrated card reader is no longer functioning, can I simply add one by plugging into one of the unused usb ports?

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